Data Protection & Privacy

1 x bet Privacy Policy — Your Data, Your Rights

At 1 x bet, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it and what rights you have over your own information.

Last Updated: January 2025 Applies to Bangladesh Players
Privacy at a Glance

Six Ways 1 x bet Keeps Your Data Safe

We know privacy policies can be long. Here is a quick summary of the six most important commitments 1 x bet makes to every player when it comes to your personal data.

We Only Collect What We Need

1 x bet follows a strict data minimisation principle. We only collect personal information that is genuinely necessary to operate your account, process payments and comply with legal obligations. We do not collect data just because we can — every data point has a clear purpose.

Your Data Is Encrypted

All data transmitted between your device and the 1 x bet platform is protected using industry-standard TLS encryption. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest using AES-256 encryption.

We Never Sell Your Data

1 x bet does not sell, rent or trade your personal information to any third party for marketing purposes. Your data is yours. We share it only with trusted service providers who help us operate the platform, and only under strict confidentiality agreements.

You Control Your Preferences

You can update your communication preferences, manage cookie settings and request changes to your personal data at any time from your 1 x bet account dashboard. We make it straightforward to stay in control of what you share with us.

Clear Data Retention Limits

1 x bet does not hold onto your data indefinitely. We have defined retention periods for every category of data we collect. Once data is no longer needed for its original purpose and no legal obligation requires us to keep it, it is securely deleted or anonymised.

Breach Notification Policy

In the unlikely event of a data breach that affects your personal information, 1 x bet will notify affected players promptly and take immediate steps to contain the breach, assess the impact and prevent recurrence. Your security is our responsibility.

1 Introduction

This Privacy Policy explains how 1 x bet — operating at 1-x-bet.live — collects, uses, stores and protects the personal information of players who register and use our platform. We are committed to handling your data responsibly and transparently.

By creating an account or using any part of the 1 x bet platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

Throughout this document, "personal data" refers to any information that can identify you as an individual — directly or indirectly. This includes your name, email address, phone number, payment details and device identifiers. "Processing" refers to any operation performed on your personal data, including collection, storage, use and deletion.

Scope: This Privacy Policy applies to all players accessing 1 x bet from Bangladesh and any other permitted jurisdiction. It covers the website, mobile site and the 1 x bet app collectively.

2 What Personal Data We Collect

1 x bet collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party service providers. Here is a breakdown of each category.

Information You Provide Directly:

  • Full name and date of birth (required for account registration and age verification).
  • Email address and phone number (used for account communication and two-factor authentication).
  • Residential address (required for identity verification and regulatory compliance).
  • Government-issued ID documents such as a national ID card or passport (required for KYC verification before withdrawals).
  • Payment method details including mobile banking numbers and bank account information.
  • Any information you provide when contacting 1 x bet support.

Information Collected Automatically:

  • IP address and approximate geographic location.
  • Device type, operating system and browser information.
  • Pages visited, time spent on each page and navigation patterns within the 1 x bet platform.
  • Game activity including bets placed, games played and session duration.
  • Login timestamps and account activity logs.
  • Cookie and tracking data (see Section 5 for full details).

Payment Data: 1 x bet does not store full payment card numbers on our servers. Payment transactions are processed by certified third-party payment providers. We only retain transaction references and amounts necessary for account management and dispute resolution.

3 How We Use Your Personal Data

Every piece of data 1 x bet collects is used for a specific, legitimate purpose. We do not use your data in ways that are incompatible with the reason it was originally collected. The table below summarises our main data uses and the legal basis for each.

Purpose Data Used Legal Basis
Account registration and management Name, email, phone, date of birth Contract performance
Identity verification (KYC) ID documents, address, date of birth Legal obligation
Processing deposits and withdrawals Payment method details, transaction history Contract performance
Fraud prevention and security monitoring IP address, device data, activity logs Legitimate interest
Customer support Account details, support correspondence Contract performance
Responsible gaming monitoring Game activity, session data, deposit history Legal obligation / Legitimate interest
Marketing communications (opt-in only) Email, phone number, preferences Consent
Platform improvement and analytics Anonymised usage data, device data Legitimate interest

1 x bet will never use your personal data for purposes beyond those listed above without first obtaining your explicit consent. If you have opted in to marketing communications, you can withdraw that consent at any time by updating your preferences in your account settings or by contacting our support team.

4 Data Sharing and Third Parties

1 x bet does not sell your personal data. We share your information only in the limited circumstances described below, and always under strict contractual protections.

  • Payment Processors: We share necessary payment details with certified payment service providers to process your deposits and withdrawals securely.
  • Identity Verification Providers: We use trusted KYC service providers to verify your identity documents. These providers are bound by strict confidentiality agreements.
  • Game Software Providers: Game providers may receive anonymised session data to ensure game integrity and fair play. No personally identifiable information is shared.
  • Regulatory Authorities: We may be required by law to share certain data with regulatory bodies, law enforcement agencies or courts. We will always comply with valid legal requests.
  • Fraud Prevention Services: We share data with fraud detection services to protect the platform and all players from fraudulent activity.

No Third-Party Marketing: 1 x bet will never share your personal data with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from 1 x bet and only if you have opted in.

5 Cookies and Tracking Technologies

1 x bet uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in securely and understand how players use our site so we can make it better.

A cookie is a small text file stored on your device when you visit a website. Cookies do not contain viruses and cannot access other files on your device. Here are the types of cookies 1 x bet uses:

  • Essential Cookies: Required for the platform to function. These handle your login session, security tokens and basic navigation. They cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options to personalise your experience.
  • Analytics Cookies: Help us understand how players navigate the 1 x bet platform so we can identify areas for improvement. Data collected is aggregated and anonymised.
  • Security Cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your 1 x bet account. For a full list of cookies used on the platform, please contact our support team.

6 Data Security

Protecting your personal data is a top priority at 1 x bet. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration or disclosure.

  • All data in transit is protected using TLS 1.3 encryption.
  • Sensitive data at rest is encrypted using AES-256 encryption.
  • Access to personal data within 1 x bet is restricted on a strict need-to-know basis.
  • All staff with access to personal data undergo regular data protection training.
  • Our systems are subject to regular security audits and penetration testing.
  • Two-factor authentication is available for all player accounts and is strongly recommended.

Your Role in Security: While 1 x bet takes every reasonable precaution to protect your data, you also play an important role. Use a strong, unique password for your account, enable two-factor authentication and never share your login credentials with anyone.

7 Data Retention

1 x bet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

  • Account Data: Retained for the duration of your account and for up to 5 years after account closure, as required for regulatory compliance.
  • Transaction Records: Retained for a minimum of 5 years to comply with anti-money laundering regulations.
  • Identity Documents: Retained for the duration of your account and for up to 5 years after closure.
  • Support Correspondence: Retained for up to 3 years after the last interaction.
  • Analytics Data: Anonymised and retained indefinitely for platform improvement purposes.
  • Marketing Preferences: Retained until you withdraw consent or close your account.

When data reaches the end of its retention period, 1 x bet will securely delete or anonymise it so that it can no longer be linked to you as an individual.

8 Your Data Rights

As a 1 x bet player, you have a number of rights over your personal data. We are committed to honouring these rights promptly and without unnecessary barriers. Here is what you are entitled to:

👁️
Right to Access

You can request a copy of all personal data 1 x bet holds about you at any time. We will respond within 30 days.

✏️
Right to Rectification

If any of your personal data held by 1 x bet is inaccurate or incomplete, you have the right to have it corrected.

🗑️
Right to Erasure

You can request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

⏸️
Right to Restriction

You can ask 1 x bet to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

📦
Right to Portability

You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

🚫
Right to Object

You can object to 1 x bet processing your data for direct marketing purposes at any time. We will stop immediately upon receiving your request.

To exercise any of these rights, contact our support team at [email protected]. We will verify your identity before processing any data request and will respond within 30 days. There is no charge for making a data rights request.

9 Minors and Children's Privacy

1 x bet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we conduct additional checks before processing any withdrawal.

If we discover that personal data has been collected from a minor, we will immediately close the associated account, delete all personal data collected and return any deposited funds to the original payment method. If you believe a minor has registered on 1 x bet, please contact us immediately at [email protected].

Parental Controls: If you are a parent or guardian and are concerned about a minor accessing online gaming platforms, we recommend using parental control software on shared devices. 1 x bet also supports self-exclusion tools that can be activated to restrict access.

10 Changes to This Privacy Policy

1 x bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make significant changes, we will notify registered players via email or an in-platform notification.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Continued use of the 1 x bet platform after any update constitutes your acceptance of the revised policy.

We recommend reviewing the 1 x bet Privacy Policy at least once every three months. If you have any concerns about a change we have made, please contact our support team before continuing to use the platform.

11 Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how 1 x bet handles your personal data, please get in touch. Our team is available 24 hours a day, 7 days a week.

Email — Data & Privacy

[email protected] — we aim to respond to all privacy enquiries within 24 hours.

Live Chat

Available directly from your 1 x bet account dashboard. Average response time is under 2 minutes.

For data rights requests — including access, rectification or erasure — please email us with the subject line "Data Rights Request" and include your registered account email address so we can verify your identity quickly.

Your Privacy Is Protected

Play with Confidence at 1 x bet

Now that you know how 1 x bet protects your personal data, you can play with complete peace of mind. Register your free account today and enjoy a secure, fair and exciting gaming experience.

18+ only. Please play responsibly. Terms and conditions apply.